Association of Chartered Certified Accountants (ACCA) Certification Practice Test

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What is the primary focus of scientific management?

  1. Enhancing employee creativity and innovation.

  2. Increasing efficiency of work processes.

  3. Fostering a collaborative work environment.

  4. Improving job satisfaction among employees.

The correct answer is: Increasing efficiency of work processes.

The primary focus of scientific management is increasing the efficiency of work processes. This management theory, developed by Frederick Winslow Taylor in the early 20th century, emphasizes the systematic study of tasks to find the most efficient ways to perform them. By analyzing workflows and breaking tasks down into smaller components, scientific management seeks to minimize waste and optimize productivity. The approach involves standardizing work processes and implementing time and motion studies, which can significantly enhance productivity and efficiency within an organization. This focus on efficiency can lead to better utilization of resources, improved output, and reduced costs, which are critical for businesses aiming to compete effectively in their markets. The other options, while relevant to various management styles, do not capture the essence of scientific management. Enhancing employee creativity and innovation is more aligned with modern management philosophies that prioritize flexibility and employee empowerment. Fostering a collaborative work environment and improving job satisfaction among employees are often seen in participative management styles, which focus on team dynamics and morale rather than strictly on efficiency. Therefore, increasing efficiency of work processes is indeed the correct response, highlighting the foundational principles of scientific management.