Association of Chartered Certified Accountants (ACCA) Certification Practice Test

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What implications did the Hawthorne studies suggest about employee motivation?

  1. Pay is the key motivator

  2. Motivation is influenced by group dynamics

  3. Time management is critical to productivity

  4. Workplace design affects employee satisfaction

The correct answer is: Motivation is influenced by group dynamics

The Hawthorne studies highlighted the importance of social factors and group dynamics in influencing employee motivation and productivity. Conducted in the 1920s and 1930s, these studies explored how changes in work conditions, such as lighting and breaks, affected worker output. The researchers found that it was not just the physical work environment or economic incentives that drove motivation, but rather the feelings of belonging, social interaction, and recognition among peers that significantly impacted employees' performance. This understanding emphasizes that employees are motivated not only by economic rewards or personal job conditions but also by their relationships with coworkers and the social environment of the workplace. Therefore, the focus of the studies on group dynamics illustrates how individuals often derive motivation from their roles within a team context, making it a vital aspect of effective management practices today.